Second Family Memory Care Center is NEPA’s premier adult day care exclusively serving individuals with Alzheimer’s Disease and Related Dementias (ADRD).
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Director Diane's Dementia Discussion

Volume #5

JANUARY 28 2021

A proper approach is important in promoting positive interactions with our loved ones. When approaching a person with dementia, it is important to remember that they may be unaware of your intentions. They may show signs of fear, anger, or anxiety. These tips will help you to prepare just the right approach to decrease any of these emotions:

𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: From the front, however, not directly in front of the patient as this may make them feel trapped or make the conversation feel confrontational. Their eyes must have an “exit” route to keep anxiety at a minimum. Approaching from the back will cause fear.

𝗦𝗽𝗲𝗲𝗱: Approach the patient slowly, allowing them time to see that you are coming closer to them.

𝗩𝗼𝗶𝗰𝗲: Call them by name. As their dementia declines, be sure to call them by their first name, as their last name may be easier to forget. Speak in a calm, assertive voice. Do not yell if they are hard of hearing; instead, speak in a deeper tone.

𝗦𝘁𝗮𝗻𝗰𝗲: Crouch low, allowing them to judge the conversation. If you are hovering over top of them as they are sitting, they may feel threatened or as if they are being scolded like a child. Offer your hand to them. Their response to that gesture will let you know if they are willing to accept a hug. Touch is a very powerful tool for dementia patients.

As always, questions and comments are encouraged!


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89 S. Washington Street
Wilkes-Barre, PA 18701

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